Cancellation Policy

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We strongly encourage you to carefully review your selections (type of turf, amount needed, etc.) before placing your order. Artificial turf, once cut and picked up, delivered or shipped, cannot be cancelled.

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Order Cancellation:

• Orders can be cancelled without penalty only if they have not yet been shipped.

• To cancel an unshipped order, please contact us immediately by email at mtyner@midwestturfsupply.com

 

Order Returns:

• If you need to return artificial grass after it has been shipped, please refer to our return policy. You can find our return policy details [link to your return policy page].
   

Key Points:

• By placing an order, you acknowledge that you have reviewed this cancellation and return policy.

• Reviewing your selections before checkout helps avoid any unwanted cancellations or returns.
   

We hope this clarifies our cancellation and return policy. If you have any questions, please don't hesitate to contact us.